Storing data away from your pc protects any business, school and home data. Solution if a tape device shows as offline on the backup exec devices tab. Other issues may include tape drives or tape libraries that are offline, storage. Backup exec keeps taking tape backup drive offline. We ran into this as well, and bought some disk storage to backup to disk first then duplicate jobs to tape. That happened to me because my tape drive went bad. Good day, we have an hp msl 2048 robotic library with backup exec since 2004 and have never had any problems, until recently. When i bring a drive online via the all storage gui, it falls back offline in a few. Veritas backup exec, veritas, backup software, tape drive. Hi experts, i have a windows 2008 r2 server, it has a sas attached tape drive. How to bring an offline tape device back online in the. Backup exec with 2 tape drives ars technica openforum.
Backup exec device and media service hung stopping. Solved backup exec marks an available drive as offline. Andy i dont think its solely a new tape thing, try running a second backup job using the same tape without ejecting after the initial run the drive will go probably go offline. I was using a mix off tape and disk and all were offline. We have a ongoing issue with our backup exec software where a tape drive keeps going offline, currently using backupexec 2010 r3, it seems to only occur when a certain amount of data is transferred, checking the logs on the server there is no errors in the event viewer, looked at the logs on the fibre switch and there are no errors here as well. Tape drive and autoloader redirector iscsi moderators. Can i restore backupexec tape backup without installing. Hi, im having problems with a hp 960 autoloader, and symantec backup exec. Find answers to best backup tape drive for backup exec 2010 r2 from the expert community at experts exchange. Backup exec device and media service hung stopping a server reboot is required. I have run the hp tape tools and the drives appear to be healthy, although i am occaisionally. Archiving a tape using backup exec when you archive a tape.
Tape drive offline in symantec back up exec 2010 r3. Iperius backup tape backup software for ltodat tape drives. Hp ultrium 5 lto drives dropping offline using backup exec. Hp ultrium 5 lto drives dropping offline using backup exec 2012 sp3.
I boot up the server and the system sees the devices and. When you eject a tape it is marked as offline and media location will be blank if you look in the media tab of backup exec. Backup exec tape drives continuously go offline solutions. Iperius backup is a reliable and easy to use tape backup software, compatible with server 2008 and server 2012, and with any tape drive dat. If the tape drive s andor tape library medium changer are seen in an offline state usually in red lettering, and they do. The problem is the status of the removable drive is update by be when be wants to do it not possible to setup and you can get a problem with the status. Amanda network backup amanda is the most popular backup and archiving software that protects multiple machines running var. Veritas backup exec, veritas, backup software, tape drive software, backup exec, a global valueadded distribution of new, used and refurbished computer periphery by a familyowned and. I can then right click the tape drive and select online and it comes online but when i click inventory the drive goes offline again. Also, every time the backup would fail, the library and the tape drive would disappear from the computers device manager. Backup exec gives you fast, simple, complete, costeffective protection and recovery for your data, wherever it lives. Installed the tape backup from the old server which is seagatequantum dat drive connected to an adaptec aha2940 scsi controller.
Create a task schedule that restart the be services before the backup starts and run a. I have a backup configured on a hp storage works dat 160 sas tape drive. Tape devices may appear as offline or missing, or the backup jobs. Hp lto ultrium3 showing offline in symantec backup exec. Ultrium 3scsi windows 2003 enterprise sp2 32b backup exec 12. How to troubleshoot issues with a robotic library autoloader.
Testing your setup by using veritas backup exec aws storage. Solved backup exec how to restore from offline media. Hp ultrium 5 lto drives dropping offline using backup exec 2012 sp3 regarding the most recent posting, i havent looked at this in a couple of years but the last time i did we spent a lot. If you do something simple like an inventory the tape it will immediately appear. Tape drives require the drivers to be symantecs own drivers for the relevant device. Online backup vs offline backup explained youve got two main options for backup. It is suggested to rerun the lto drive assessment test.
How to bring an offline tape device back online in the backup exec user interface. Clear the enable device for backup exec check box figure 1, and click ok 4. Backup devices and media consist of various drives called. The builtin backup software in windows cannot read backupexec tapes so you dont have a whole lot of choice in the matter. Testing your setup by using veritas backup exec aws. Professor robert mcmillen shows you how to setup disk storage in backup exec 20. Backup exec 2010 and later versions include support for a single tape drive in every robotic library and support for multiple standalone tape drives. I can then right click the tape drive and select online and it comes online but when i click inventory the drive. Once i disabled the tape drive and rebooted the server the hard.
How to redetect tape drives and autoloaders in backup exec. Powervault tape drive or library howto install the. After tape ejects an lto5 tape drive quantum it will appear online for backup exec 2014. Over the past couple of months our tape drives continuously. I am able to succsessfully run a tape backup within the vm, however every 3 5 days, the tape drives goes offline within backup exec and i can bring them online within backup exec, but whenever i try to run a backup job to them, the tape drives go offline again. Set up symantec backup exec drive cleaning oracle docs. I too tried many fixes through backup exec, but none worked because it wasnt an issue with the software, but the settings on the hardware itself. I do not think that the backup exec service is the problem, whereas it maybe relying on other. Unless you manually move the tape to another vault in, it. Backup exec doesnt show tape drives and libraries, or. Our forum users and customers reported about the issue with starwind and backup exec. Backup exec doesnt show tape drives and libraries, or tape drives and libraries are offline in backup exec.
Set up symantic backup exect for drive cleaning using the interface. Every so often the backup fails and the hp tape drive goes offline. Tape backup software provides backup of data and they support all popular type of tape drives. If the drive goes offline, and i stop the backupexec device media service, i can still access the drive using hp ltt utility, and hp data protector express only backupexec detects the drive as offline. After this, disable and remove all the tape drives from be devices tab and restart the services. I was wondering if anyone knows of a good free backup software that supports tape drive backup. They help in the backup of drive image and come with the scheduler to perform backup. You may try switching between those to see if that improves. Veritas backup exec software requires the tape gateway medium changer type. Hp lto ultrium3 showing offline in symantec backup exec it appears the tape drive needs to be replacement since the test failed. Secondly, is windows using the backup exec driver for the library and drive or dell provided drivers. Occasionally, it may be necessary to redetect the tape drive or autoloader i.
Hp 960 autoloader going offline with backup exec 1. We can disable and delete the drives and the changer from backup exec theand recycle services. If the backup exec server runs on windows server 2012 or later, the configure storage wizard option install tape device drivers is not available, and tapeinst. Tape drive going offline hewlett packard enterprise. I am using syamntec backup exec 2012 within the vm. Figure 1 the device can be brought back online by right clicking on the tape drive and selecting online as shown figure 2. In the devices tabright click on the drives and disable themright click again and delete them. The following describes a situation where the tape drive s andor tape librarys are in good working condition. Best backup tape drive for backup exec 2010 r2 solutions. Redirector software and tape drives offline in backup exec. I am able to succsessfully run a tape backup within the vm, however every 3 5 days, the tape drives goes offline within. I have tried the symantec driver device configuration with in back up. Backup exec media server and netapp filer share a tape library san. After the drive goes offline, a simple restart of the backupexec services seems to bring it back online again.
Hp ultrium 5 lto drives dropping offline using bac. For detailed information, see the backup exec administrative guide in the documentation section in the backup exec software. The sas tape exported using tape redirector and configured with backup exec may go offline after some manipulations run the backup job, inventory the tape, etc. I dont know what has happened, but at multiple locations i have a problem with backup exec 12. To redetect the devices, perform the following steps. If the device manager is showing only 4 drives, then confirm that all the drives are using symantec drivers. Hi, we have a ongoing issue with our backup exec software where a tape drive keeps going offline, currently using backupexec 2010 r3, it seems to only occur when a certain amount of. Symantec backup exec installing symantec tape device drivers by running tapeinst. Make sure that the cleaning tape is located in the slot that you defined as the cleaning slot.
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